Responsible Gaming
Gaming Should Be Entertainment
At Aussie Local Shuttle, we believe that online gaming and pokies should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. While gaming can be fun and exciting, it's important to play responsibly and within your means.
Remember: the house always has an edge. Never gamble with money you cannot afford to lose.
Age Verification
Online gaming in Australia is only available to individuals who are 18 years of age or older. We take age verification seriously and comply with all Australian gaming regulations.
If you are under 18, please do not access gaming platforms. If you are aware of anyone under 18 using gaming services, please report it to the relevant authorities.
Warning Signs of Problem Gambling
If you experience any of the following, you may have a gambling problem. Please seek help:
- Chasing losses by gambling more to recover money lost
- Gambling with increasing amounts of money to achieve the same level of excitement
- Hiding your gambling activities from family, friends, or partners
- Neglecting work, school, family, or social responsibilities due to gambling
- Borrowing money or going into debt to fund gambling
- Feeling anxious, irritable, or guilty about your gambling
- Failed attempts to reduce or stop gambling
- Using gaming as a way to escape problems or relieve stress
- Lying about the amount of time or money spent gambling
- Experiencing financial difficulties due to gaming activities
Self-Help Tools & Responsible Gaming Features
Many Australian gaming providers offer tools to help you maintain control:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe
- Loss Limits: Cap the amount of money you can lose in a session or period
- Reality Checks: Receive reminders during gaming sessions about how long and how much you've been playing
- Session Time Limits: Set a maximum duration for each gaming session
- Self-Exclusion: Temporarily or permanently block access to your gaming account
- Take a Break: Pause your account for a cooling-off period
Speak with your gaming provider about activating these features on your account.
Support Organizations
If you or someone you know is struggling with problem gambling, help is available. Here are trusted support services:
Australia
- Gambling Help Online – Free, confidential support for problem gambling in Australia
www.gamblinghelponline.org.au
Phone: 1800 858 858 (toll-free, 24/7)
United Kingdom
- GamCare – Free support and advice for problem gamblers
www.gamcare.org.uk - GamStop – National self-exclusion scheme for online gambling
www.gamstop.co.uk
Canada
- Responsible Gambling Council – Evidence-based gambling prevention and treatment
www.responsiblegambling.org
United States
- National Council on Problem Gambling – Support and resources for problem gambling
www.ncpgambling.org
Helpline: 1-800-522-4700 (1-800-GAMBLER)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA) – Federal Centre for Health Education
Telephone Counselling: 0800 1 372 374 (toll-free)
Need Help?
If you believe you have a problem with gambling, please reach out for help today. There is no shame in seeking support, and professional help is available and effective.
Contact one of the organisations listed above, speak to your GP, or call a helpline. Your wellbeing is important.